Terms of service

TERMS OF SERVICE

OVERVIEW

Welcome to Sola Homewares! The terms “we”, “us” and “our” refer to Sola Homewares. Sola Homewares operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”). Sola Homewares is powered by Shopify, which enables us to provide the Services to you.

The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”) describe your rights and responsibilities when you use the Services.

Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy available at:
https://solahomewares.com/policies/privacy-policy

If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or territory of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage.

To use the Services, including accessing or browsing our online store or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all the information you provide in our store is correct, current and complete and that you have all rights necessary to provide this information.

You are solely responsible for maintaining the security of your account credentials and for all of your account activity. You may not transfer, sell, assign, or license your account to any other person.

SECTION 2 - OUR PRODUCTS

We have made every effort to provide an accurate representation of our products and services in our online store. However, please note that colours or product appearance may differ from how they may appear on your screen due to the type of device you use to access the store and your device settings and configuration.

We do not warrant that the appearance or quality of any products or services purchased by you will meet your expectations or be the same as depicted in our online store.

All descriptions of products are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities of any products that we offer to any person, geographic region or jurisdiction, on a case-by-case basis.

SECTION 3 - ORDERS

When you place an order, you are making an offer to purchase. Sola Homewares reserves the right to accept or decline your order for any reason at its discretion. Your order is not accepted until Sola Homewares confirms acceptance.

We must receive and process your payment before your order is accepted. Please review your order carefully before submitting, as Sola Homewares may be unable to accommodate cancellation requests after an order is accepted.

In the event that we do not accept, make a change to, or cancel an order, we will attempt to notify you by contacting the email, billing address, and/or phone number provided at the time the order was made.

Your purchases are subject to return or exchange solely in accordance with our Refund Policy available at:
https://solahomewares.com/policies/refund-policy

You represent and warrant that your purchases are for your own personal or household use and not for commercial resale or export.

SECTION 4 - PRICES AND BILLING

Prices, discounts and promotions are subject to change without notice.

The price charged for a product will be the price in effect at the time the order is placed and will be set out in your order confirmation email.

Unless otherwise expressly stated, posted prices do not include taxes, shipping, handling, customs or import charges.

Prices posted in our online store may be different from prices offered in physical stores or other online stores operated by third parties.

You agree to provide current, complete and accurate purchase, payment and account information for all purchases made at our store.

You represent and warrant that:

(i) the credit card information you provide is true, correct, and complete
(ii) you are authorised to use such payment method
(iii) charges incurred by you will be honoured by your payment provider
(iv) you will pay charges incurred by you at the posted prices including shipping and applicable taxes.

SECTION 5 - SHIPPING AND DELIVERY

We are not liable for shipping and delivery delays.

All delivery times are estimates only and are not guaranteed.

We are not responsible for delays caused by shipping carriers, customs processing, or events outside our control.

Once products are transferred to the carrier, title and risk of loss passes to you.

SECTION 6 - INTELLECTUAL PROPERTY

Our Services, including but not limited to all trademarks, brands, text, displays, images, graphics, video, and audio, and the design and arrangement thereof, are owned by Sola Homewares or its licensors and are protected by intellectual property laws.

These Terms permit you to use the Services for personal, non-commercial use only.

You must not reproduce, distribute, modify, create derivative works of, publicly display, republish, download, store, or transmit any material from the Services without our prior written consent.

Sola Homewares’ name, logo, product and service names, designs, and slogans are trademarks of Sola Homewares and may not be used without permission.

Shopify’s name and logos are trademarks of Shopify.

SECTION 7 - OPTIONAL TOOLS

You may be provided with access to tools offered by third parties which we neither monitor nor control.

You acknowledge that these tools are provided “as is” and “as available” without warranties of any kind.

Any use by you of optional tools offered through the site is entirely at your own risk.

SECTION 8 - THIRD-PARTY LINKS

The Services may contain materials or links to third-party websites.

We are not responsible for examining or evaluating their content or accuracy.

Accessing third-party sites is done entirely at your own risk.

SECTION 9 - RELATIONSHIP WITH SHOPIFY

Sola Homewares is powered by Shopify, which enables us to provide the Services to you.

However, all purchases made in our store are made directly with Sola Homewares.

Shopify is not responsible for any aspect of sales between you and Sola Homewares.

You release Shopify from any claims arising from purchases made through our store.

SECTION 10 - PRIVACY POLICY

All personal information collected through the Services is subject to our Privacy Policy available at:

https://solahomewares.com/policies/privacy-policy

Because the Services are hosted by Shopify, Shopify may also collect certain information necessary to provide the Services.

SECTION 11 - FEEDBACK

If you submit ideas, suggestions, reviews or other feedback, you grant Sola Homewares a worldwide, royalty-free licence to use that feedback for any purpose including improving and promoting our Services.

We are not obligated to keep feedback confidential or compensate you for it.

SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our site that contains typographical errors or inaccuracies.

We reserve the right to correct errors, update information, or cancel orders if any information is inaccurate.

SECTION 13 - PROHIBITED USES

You may not use the Services for unlawful purposes including:

violating laws
infringing intellectual property
harassment or abuse
spreading malware or malicious code
spamming or scraping information from the site.

We reserve the right to terminate your access if these Terms are violated.

SECTION 14 - TERMINATION

We may terminate or suspend your access to the Services at any time without notice.

Sections relating to intellectual property, liability, and indemnification will survive termination.

SECTION 15 - DISCLAIMER OF WARRANTIES

The Services and all products are provided “as is” and “as available” without warranties of any kind.

We do not guarantee that use of the Services will be uninterrupted, timely, secure or error-free.

SECTION 16 - LIMITATION OF LIABILITY

To the fullest extent permitted by law, Sola Homewares and its partners shall not be liable for any direct, indirect, incidental or consequential damages arising from your use of the Services or products purchased through them.

SECTION 17 - INDEMNIFICATION

You agree to indemnify and hold harmless Sola Homewares, Shopify and their affiliates from any claims arising from your breach of these Terms or violation of any law.

SECTION 18 - SEVERABILITY

If any provision of these Terms is determined to be unlawful or unenforceable, the remaining provisions will remain in effect.

SECTION 19 - WAIVER; ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and Sola Homewares regarding your use of the Services.

SECTION 20 - ASSIGNMENT

You may not transfer or assign these Terms without our consent.

Sola Homewares may assign these Terms without notice.

SECTION 21 - GOVERNING LAW

These Terms of Service shall be governed by and construed in accordance with the laws of Australia, and any disputes shall be subject to the jurisdiction of Australian courts.